Responsibilities

• Map out training plans, design and develop training programs (outsourced or in-house)
• Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes etc)
• Market available training opportunities to employees and provide necessary information
• Conduct organization wide needs assessment and identify skills or knowledge gaps that need to be addressed
• Use accepted education principles and track new training methods and techniques
• Design and prepare educational aids and materials
• Assess instructional effectiveness and summaries evaluation reports determining the impact of training on employee skills and how it affects KPIs
• Partner with internal stakeholders and liaise with matter experts regarding instructional design
• Maintain updated curriculum database and training records
• Provide train-the-trainer sessions for internal subject matter experts
• Manage and maintain in-house training facilities and equipment
• Curriculum development, presentation creation and content delivery
• Create written and visual content appropriate for the website & social media pages
• Designs and develops instructional approaches and/or strategies to meet training requirements.
• Conducts analysis of training requirements and media requirements.
• Develops appropriate training objectives and test methods and designs instructionally valid training materials.
• Ensures integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans
• Designs and develops computer based training, web-based training, electronic performance support systems and other technology-based learning solutions.
• Develops flow diagrams and story boards.
• Designs instructionally sound lessons in a variety of delivery media.
• Interacts with customer and subject matter experts to ensure technical accuracy of instructional content.
• Maintains current knowledge of relevant technology as assigned.
• Participates in special projects as required.

Requirements

• 3+ years of experience in coordinating multiple training events in a corporate setting
• 1+  year experience in facilitation/counselling
• 1+  years experience in educating adult learners including needs analysis, educational designs, and evaluation, as well as, marketing services
• Extensive knowledge of  instructional design theory and implementation
• Adequate knowledge of learning management systems and web delivery tools
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Familiarity with traditional and modern training methods and techniques
• MS Office proficiency
• Advanced organizational skills with the ability to handle multiple assignments
• Strong communication skills
• BS degree in Education, Training, Business, Psychology, HR or related field
• Excellent verbal, written and editing skills
• Excellent platform skills (with live audiences or through virtual delivery)
• Must be self-motivated, flexible, proactive, and utilize good judgment to solve problems and make decisions
• Ability to maintain confidentiality
• Ability to juggle multiple priorities while maintaining attention to detail
• Action orientation with an ability to effectively prioritize
• Aptitude to learn, embrace change and adapt to a dynamic work environment